Privacy Policy

OVERVIEW

1. Your Privacy Rights

ASV Sales & Service is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, store, and share your personal information.

2. What We Collect

We may collect personal information such as:
• Your name, business contact details, and company information
• Job role or professional background
• Payment and shipping preferences
• Credit-related information (with your consent and where relevant)

3. How We Collect It

We collect personal information directly from you when you:
• Enquire about or purchase equipment
• Complete forms, quotes, or job applications
• Interact with us in person, by phone, email, or through our website
We may also receive information from credit reporting agencies or publicly available sources.

4. Why We Collect It

We collect and use your information to:
• Provide and support our sales, hire, service, and warranty offerings
• Process orders, payments, and applications
• Communicate with you about our products and services
• Meet legal and regulatory obligations

5. Who We Share It With

We may share your information with:
• Our service providers and subcontractors
• Credit agencies, insurers, and finance partners
• Regulatory bodies (if required by law)
We take steps to ensure all third parties protect your information.

6. Marketing

We may use your information to send you updates or promotions. You can opt out anytime using the unsubscribe option or by contacting us directly.

7. Data Security

We protect your personal information using secure systems, encryption, and limited access protocols. When information is no longer needed, we securely destroy or de-identify it.

8. Access & Correction

You may request access to, or correction of, your personal information by contacting us. We may require proof of identity.

9. Website & Cookies

Our website may collect non-personal data such as your browser type, IP address, and usage patterns. We use cookies to improve your online experience. You can manage cookie preferences via your browser settings.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
E: info@asvaus.com
P: 1300 837 391
A: 21 Galleghan Street, Hexham 2322

Changes to Privacy Policy

ASV Sales & Service Pty Ltd reserves the right to amend this privacy policy from time to time. If we do so, the amended privacy policy will be posted as soon as practicable following that amendment on this web page.